Welcome to Reptiles Down Under!

Kellyville Pets

Buyer / Seller Tips

In the vast majority of transactions, problems hardly ever arise. However, the Internet can be a dangerous place. And whilst the chances of being scammed are quite small, it is always a good idea to be armed with some information to help prevent it.

We (RDU) are simply an introduction agency for people who want to buy, sell and trade reptiles & reptile-related accessories. We do not know the people selling and/or buying items throughout our website.

As a buyer, you will have more contact with a seller than us, so it’s your job to make sure they are honest members of our community. If you feel someone is a scammer or somewhat suspicious, please let us know via our contact page and we will do our best to investigate. However, it will remain the responsibility of the buyer to make sure the seller is above board, and vice versa.

Below we have outlined some tips that we believe may help to keep yourself, and others, safe from scammers and the likes. Please take a moment to read the following:

Tips for Buyers:

  • Read the ad description thoroughly! Look for indiscrepancies in the information, such as; incorrect item details, invalid location etc.
  • Use PayPal wherever and whenever possible to make a purchase. In the event that there is a problem, they will more than likely refund your money and go after the person responsible if you use their ‘Dispute Tool’
  • Ask for a photo of their current/valid drivers licence or proof of I.D card
  • Request a photo (or photos) of the available reptile or item on the local paper. Everyone can get the local paper and this will help ensure they are actually based where they say they are, and that the photo is legitimate and was recently taken
  • It’s always a good idea to do a bit of research on the seller you have been in contact with in an attempt to find out if they are trustworthy. Such as; “Who do they know?” You may have some mutual friends in the hobby, or they may be known on the reptile forums + Facebook groups
  • Consider organising a payment plan, especially when a transaction is of a large amount and/or requires interstate shipping – e.g. 50% upfront and the other 50% upon arrival

Tips for Sellers:

  • Don’t sell to just anyone! If the person lacks experience for the animal you are selling, they will almost always blame you for it dropping dead shortly thereafter
  • Pack the animal properly. A bit of effort goes a long way to ensure the animal is safe and secure which could save problems for you in the long run, and most importantly, the animal
  • Provide as much information as possible regarding the overall health and wellbeing of a reptile, or condition of the item. Things like; “Is it missing any toes or part of its tail?”, “Does it have neuro issues or any kind of illness(es)?”, “Are there any cracks, rips or tears?”, “Is it brand new or second hand?” and so on, should all be asked and answered prior to completing the transaction, as these issues will certainly come up eventually
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Featured Ads

What are Featured Ads?

Featured Ads are highlighted listings on RDU that appear above top of standard ad listings.

What are the benefits Featured Ads?

Featured Ads tend to receive more views and replies than standard listings, due to the fact that they stand out from standard listings. This helps you get more exposure for your listing.

Can I create a Featured Ad?

Yes. All member’s have the opportunity to make their listing a Featured Ad by choosing the “Featured Ad?” option during the ad posting process for a small fee.

How long do Featured Ads last?

Your listing will appear as a Featured Ad for a maximum of seven (7) days.

What pages will my Featured Ad appear on?

Featured Ads appear above standard listings on the home page, as well as in the category and sub-category they have been posted in.

How many Featured Ads are displayed?

Up to three (3) Featured Ads appear at any given time. To expose them to as many RDU visitor’s as possible, Featured Ads appear in a random order, displaying a different set of ads on each new page load and/or refresh.

Do Featured Ads appear right after payment?

No, your payment must first be confirmed by an admin before your Featured Ad is approved and displayed on RDU.