I forgot my password. Can you reset it?
In the event that you have forgotten or lost your password, you are able to request a new one yourself by clicking on the Lost password? link located at the top of the page below the log in fields – see image below:
You will then need to enter the Username or Email associated with your account and a new/temporary password will be sent to you.
If you do not receive an email within 30 minutes, please contact us via our contact page and one of our staff will assist you further.
Hint: We recommend you change your newly issued password upon logging in.
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